We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
зачетный very, soft!
all perfect! as the picture! absolutely love baby)
beautiful. excellent quality as original. disney has label. super large. board
Good quality, very well packed, thank you
all super! parcel has come. порг absolutely the same as the pics. really my girl.
Is same as photo and matching stylish MEASURES las
as the picture. Plush ever super soft. selling many thanks.
perfect perfect state EVERYTHING store recommend inside had a thanks gift package
the much better than the photos. looks very cute. quality is excellent. recommend
super super super!!! size big, soft and touch. epaket to pay 60 usd for shipping. try it quickly, but to ng not подоспело... like all happy and baby satisfied. thank you very much!!!
free shipping Plush Is as the picture, spain has come quickly. i'm pretty content
Great quality. Fast shipping.
all like the photo, straight stitching. comfortable soft
We love this product. He is quite big but everyone loves him. I would LOVE to order another please.
super beautiful highly recommend this store.
super. just the wanted q. super soft. well packed BUBBLES fashion plastic eyes. the time set.
excel·lent
Shipping perfect and fast as your selling anunciaba
love it perfect and arived good, whe are very VERY happy
great product! it even d.i.s.n.e.y stamped. as seen on a disney land it then $35 worth it. received in time when set order. i recommend. cars wall gift
free shipping Plush Is perfect as described, Is very soft and His disney labels and star wars
10/10
i didn't open it but it is very big. good. thank you.
Is chulisimo. ha tardado 12 days. disney Label parks.
very Rapido free shipping. i love basket. selling ..... thanksgiving gift send sticker!!
like the detailed.