SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jedimarket (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jedimarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good goods. recommend.
very fast and quality nice
Received on time, as described. tested product and happy with result.
дошло in 15 days, all-match description, put фенечку and more and
package шла very long, more краснодара to month, but it was worth having! i will now cocktail star wars style! just to store огромнейшее thank you!!!
son ordered. it's very fast. expected 18 days красноярск. recommend.
18 days before came send красноярска. all quality шустрый store..
darth vader death star mold normal, as in description. 45.
igh simple! fast shipping detailing perfect! all recommend!
Buenísima es perfecta y el vendedor 100% confiable
Todo según lo descrito. Muchas gracias y saludos.
Perfect, very good store, answers fast! just as the picture
Fast delivery and nice
great!! exacly what to expect. nice details. within 2 weeks delivery!
Exactly as described. Great price. Excellent store. Fast shipping: only two weeks to the Netherlands, Europe. Will order again in the future.
Все хорошо, только думали, что они побольше и более глубокие.
Es lo que ofrece el vendedor, llegó al sur del mundo 11 días desde China, excelente recomiendo al vendedor
Вот и пришли формочки. Всё как указано, отличные, плотные. Трек отслеживался полностью, дошли довольно быстро. Заказала в начале ноября, пришли на почту 21.11.17, меньше трех недель. Товар классный, брала в подарок, надеюсь понравятся. Продавца и товар рекомендую.
Доставка до МО за 22 дня. Трек отслеживался. Формочки без дефектов. Не очень большие, и не очень маленькие.
отличные силиконовые формы. запаха нет, все целое и готовое к употреблению
Looks nice but the silicone is rather thick, hope it is not going to break soon
Прикольные , без косяков ) запаха нет, прислали меньше чем за 3 недели )
спасибо!! товар пришел быстро , рекомендую продавца. все соответствует описанию.упаковано хорошо,доволен!!!!
Espero que funcione genial para los chocolates. Es más grande de lo que esperaba y me encanta. Recomiendo tienda y producto.
Все устраивает, быстро, качественно, без запаха, кусочки не маленькие будут, советую
Conforme à la description, forme de glaçons sympa, facile à démouler.
Não tem cheiro nocivo,artigo de boa qualidade e bem embalado !