SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of jedimarket (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jedimarket.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Получили вовремя.Отправили быстро.Размер подошел отлично. Я доволен. Продавца рекомендую! Приду еще.
симпатичная футболка. на мальчика 13 лет заказывали М. подошло идеально.
Produto chegou no tamanho certo escolhido. Estou satisfeito com a compra. Recomendo o vendedor.
ах этот китайский размер (((( надо было брать на 2 размера больше ((((
semplicemente eccellente! presa una m che credo vada bene per 11/12 anni
Полностью подошла, полностью отслеживалась. Материал приятный. Принт Отличный.
great product. everyone Love It.
Отличная футболка. Просто идеально подошла, впервые такое на этом сайте.
it's perfect just in time for my daughters birthday!!!
Take not the first time, super
Size went! fast delivery to the Far East. I recommend!
Excellent store !!! Thank you !!!
Excellent! I got it. Good T Shirt. Thank you store. Delivery time to Kyiv - 16 days.
Arrived fast. Excellent quality. a bit small but very good... very happy with the purchase thank you
Good Seller
T-liked, came quickly who take-away so can not measure, later I will add a review, and the thread sticks out, all seams are flat, the quality is very pleasant to the body
good!!
Well received, l xl make attention if you do what i have made by awareness and lucky vest!!!
Arrived quickly - just as the picture shows. My grandson will be thrilled - thank you
It is very cool T-shirt! in Primorye came quickly, the quality on top!
The CARVING Is fair, But the store well informed and By That pedi xl.
Very well.
ok
Excellent store !!! Thank you !!!
Excellent quality fast. synthetic fabric soft
Ok.
Good material. Fast delivery.
Great t-shirt!!! Thanks for all @@@@
Good figment
Small size (xxxl = xl) but very good quality
EVERYTHING well without problems
buen vendedor calidad exelente compra uno poquito lento en el envío
Medidas precisas. Demoro 2 mese y una semana. Buen vendedor. Excelente vendedor. Tela suave y buen estampado.
Awesomeeeeee!! Very very happy--vivid colours, great quality
muy rapido y muy buena es fresquita
nice:)
Genial, sencillamente genial. Buen textil y talla perfecta.
runs small, but really cute
It's nice but big for a child.
Molto bella... mio figlio contentissimo..consiglio venditore
good
Great product hight quality printing pattern Good shop
ok
Love it. Great product for the price
The packet arrived All went well Thanks
Exatamente conforme descrição. Muito boa. =)
Футболка классная,качество печати хорошее, рисунок с обеих сторон. Ткань синтетика, но плотная, летом в ней будет жарко, на другие времена года под верхнюю одежду - в самый раз.
Great product, just as seen on the stores picture
Good quality. A bit smaller i size than similar t-shirts.
муж доволен! спасибо большое продавцу!